JCPenney "Mass Apology" Ad

Name: JCPenney "Mass Apology" Ad
Uploaded: 2013-06-15T12:50:00+00:00
Duration: 269 s
Description: May 2013. After Ron Johnson's disastrous CEO tenure, JCPenney runs a 30-second TV ad apologising directly to customers. The single most-noted brand-apology ad of the 2010s.

2013

May 2013. After Ron Johnson's disastrous CEO tenure, JCPenney runs a 30-second TV ad apologising directly to customers. The single most-noted brand-apology ad of the 2010s.

Source: YouTube

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JCPenney "Mass Apology" Ad

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